Delivery

Delivery fee for orders worth R500 or more is free. For orders under R500 delivery fee is R90. Only in Johannesburg, for now.

Your order will take up to 3 business days. Please note that if you make an order after 15:00 it will roll-over to the next day. Therefore, if you order on Monday at 19:00 the 3 business days will start from Tuesday. Only in Johannesburg, for now.

Unfortunately, not. If you need to change your delivery address, please email store@luntu.co. Please note that fees may app.

Please email store@luntu.co and someone from our team will contact you within 1 business day.

Definitely, please email store@luntu.co and someone from our team will contact you within 1 business day.

Returns

All items have a 30 day return policy, with the exception of food & beverage, intimate wear & swimwear (no returns on these items). Please note that if you are not pleased with the quality of the items that may not be returned, you may query for a refund. For queries email store@luntu.co

Warranty is based per product, check product description for warranty

  • Hover over your profile icon in the far-right hand corner of your screen
  • Click “my account”
  • Click “orders”
  • Log your return

All returns to take up to 7 working days.

The same bank account you made the purchase from.

Definitely, please email store@luntu.co and someone from our team will contact you within 1 business day.

Orders Issues

Send an email to store@luntu.co

No, once the payment has gone through you would have to make a new order for different items or return the items you do not want.

Definitely, please email store@luntu.co and someone from our team will contact you within 1 business day.

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